At Carpet Cleaning San Angelo, TX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website, request a quote, book a service, or interact with us.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Physical address (service location)
  • Any details you provide when requesting a quote or booking a cleaning service

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited on our website
  • Date and time of visit

Service-Related Information

  • Details about your carpets, rugs, upholstery, or hardwood floors (only what you share with us)
  • Photos or videos we take during service (with your permission)

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our cleaning services
  • Respond to your inquiries and send quotes
  • Schedule appointments and communicate with you
  • Process payments
  • Send service reminders and updates
  • Improve our website and customer experience
  • Comply with legal obligations

We do not sell your personal information to third parties.

3. How We Share Your Information

We may share your information only in these limited cases:

  • With trusted service providers (e.g., payment processors, scheduling tools) who help us operate our business
  • With cleaners or technicians who perform the service at your location
  • When required by law (court order, government request, etc.)
  • To protect our rights, safety, or property

We do not share your information for marketing purposes with outside companies.

4. Data Security

We take reasonable steps to protect your personal information using secure systems and encryption where appropriate. However, no online system is 100% secure. We cannot guarantee absolute security.

5. Your Rights (Texas Residents)

Under the Texas Data Privacy and Security Act (TDPSA), if applicable, you have rights to:

  • Know what personal data we have about you
  • Access or correct your information
  • Request the deletion of your data
  • Opt-out of certain processing (where applicable)

To exercise these rights, please contact us using the details below.

6. Cookies and Tracking

Our website may use cookies to improve your experience. You can control cookies through your browser settings. We do not use cookies for targeted advertising.

7. Children’s Privacy

We do not direct our services and website to children under 13. We do not knowingly collect information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new version on this page with an updated “Last Updated” date.

9. Contact Us

If you need any clarification about this Privacy Policy or how we handle your information, please contact us:

Email: info@carpetcleaningsanangelotx.com Address: , San Angelo, TX 76901